ASCEND BUSINESS DEVELOPMENT PARTNERS SDN BHD recognizes the importance of protecting personal data. This Privacy Policy outlines our practices regarding the collection, use, and disclosure of personal data, as well as the rights of Data Subjects, under the Personal Data Protection Act 2010 (PDPA) and applicable law. Therefore, you can be assured that the personal data you entrust to us will be processed in a manner that meets your needs and by applicable laws.

Collection of personal data

We collect personal data that you provide to us directly through

1. Registering Your Account
2. Call

Types of data collected

1. Personal data such as names.
2. Contact information such as phone number, email address.
3. Financial and transaction information, such as purchase history, credit card details, bank account, etc.
4. Technical data, such as the IP address cookie via Google Analytics and other transaction logs, i.e., log
5. Other data you are willing to submit, such as articles, photos, comments, and others.

Data storage

We store your data in both hard copy and electronic archives. We store your data using the following systems:

1. Hubspot
2. Microsoft 365
3. Google Drive

Data processing

We use the data collected for various purposes:

1. To create and manage an account
2. To provide direct marketing
3. To prepare products and services
4. To improve products and services
5. To proceed with the administrative information
6. To continue in marketing and promotion
7. To provide customer support

Sharing personal data

We do not share or disclose your data under any circumstances.

Products and services

We share your data within our organization to provide and develop our products or services. We may combine information internally among the different goods or services covered by this Privacy Policy to provide a more relevant and valuable experience for you and others.

Service Providers

We may use service providers to assist us in providing our services, including payment processing, marketing, and development. Service providers cannot access your information to perform these tasks. Please note that service providers have their privacy policies.

Business Transfer

In connection with any reorganization, restructuring, merger or sale, or other transfer of assets, we will transfer information, including your personal information, provided that the receiving party agrees to respect your personal information in a manner that is consistent with our Privacy Policy and applicable law.

Law enforcement

In certain circumstances, we may be required to disclose your data if required to do so by law or in response to valid requests from public authorities (e.g., a court or government agency).

Retention of personal data

We will retain your data for as long as necessary during the period you are a customer or about us, or for as long as necessary in connection with the purposes set out in this Privacy Policy, unless a longer retention period is required or permitted by law. We will erase, destroy, or anonymize your data when it is no longer needed or when the applicable period has expired.

Safety

We employ reasonable administrative, technical, physical, and managerial measures to protect your information against loss, theft, and unauthorized access, use, or modification. These measures are designed to provide a level of security commensurate with the risks associated with processing your payment and other information.

Payment Information Security

We store your payment data securely, including your credit card number or token, for future payments and billing purposes.

Rights of data subjects

You may exercise any of these rights within the legal requirements and policies that are present or may be amended in the future, as well as the regulations established by us.

• Withdrawal of consent: If you have given us your consent... unless restricted by laws or still under a beneficial contract.
• Access to Data: You have the right to access your data that is under the responsibility of the Company...
• Data portability: You have the right to obtain your data... unless this is not technically possible.
• Objection: You have the right to object to the collection, use, or disclosure of your data...
• Erasure or destruction of data: You have the right to ask us to erase, destroy or anonymize your data...
• Suspension of processing: You have the right to ask us to suspend the processing of your data...
• Data Rectification: You have the right to rectify your data to ensure it is up-to-date, complete, and accurate.
• Filing complaints: You have the right to complain to the competent authorities under relevant laws...

You can exercise these rights as a data subject by contacting our Data Protection Officer, as mentioned below. We will notify you of the outcome of your request within 30 days of receiving such request. If we deny the request, we will inform you of the reason via email.

Advertising & Marketing

To enable you to receive benefits from using our products or services, we use your information to analyze, personalize, and improve our products and services, as well as our marketing efforts, through Google, Facebook, pixel tracking code, and other means. We use this information to provide you with personalized recommendations for products or services that we believe will be of interest to you.

Communications

We will send communications or notices based on your preferences. If you no longer wish to receive email communications from us, you may click on the "unsubscribe" link in the email.

Data Breach Notification

We will notify the Office of the Personal Data Committee without delay and, where possible, within 72 hours... corrective measures without delay via email.

Changes in this policy

We may modify this Privacy Policy from time to time. With any changes to this Privacy Policy, we encourage you to check back frequently:

• Your email address

This Policy was last updated and became effective on July 25, 2025

Links to Other Sites

The purpose of this Privacy Policy is to offer products or services and to use our website. Any websites from other domains found on our site are subject to their respective privacy policies, which are not under our control.

Contact Information

If you have any questions about this Privacy Policy, please get in touch with us using the information provided through the following channels.